State Farm® Insurance Agent Derek Bell

"I was switched to this agent after being with another agent for 30 years, Derek seems to be busy and unavailable, However I do like state farm insurance. Never had a claim with this agent so I don't know if there easy to talk or deal with when u do need to claim loss or accident, I had 3 homes and 1 vehicle insured, My old agent was like an old friend."

"I had the pleasure of meeting Cara with Derek Bell’s office today and she was absolutely wonderful to work with! I happened to call right at the end of the work day, but she didn’t rush at all; she took time to explain everything to me thoroughly, asked thoughtful questions and was detail oriented. On top of that, she was super personable, kind & caring. Even though she was probably ready to go home for the day, she took extra time to find several discounts for me that I didn’t currently have, and even took time to answer my multitude of questions with no hurry at all. I felt really taken care of and in great hands! Interestingly, I had called another local State Farm office a few hours earlier in the day was only asked a couple of bare minimum questions and told they would send me a quote tomorrow. As someone who really values great customer service, I just didn’t feel a lot of trust with that agency so decided to try another, and that’s how I ended up connecting with Cara at Derek Bell’s. I’m so glad I did! Thank you again Cara for taking such great care of me today!"

"Greg Dillon is a true professional and a pleasure to do business with!!! We were insured through USAA for over 30 years, but State Farm provided better home coverage at a more affordable rate. Greg guided us through the process, answered all of our questions, gave us a detailed, comprehensive quote in a short period of time, and didn't pressure us to make a decision. Call this office and you'll speak to a person who wants to help, and not spend the next five minutes going through prompts that you've done 100 times before."

"Yes the staff are friendly.. But, we have had State Farm for years with no claims. We filed a claim in July 2023 and they have done nothing but pass the buck. After three separate contractors say we need to replace our roof due to hail damage, State Farms has done nothing. Now we have received a notice that State Farm is raising our rates. Why pay for insurance if your property is not insured. With the premiums we have paid State Farm over the years, we could have replaced our roof more than once. It's becoming very apparent that we will have to be out of pocket for our roof repairs or replacement. We have had all of our property and vehicles insured by State Farm, with no accidents or claims. Now we are treated like this? After several months of waiting, and several storms later, still nothing from State Farm. Nothing but increased rates. Well, after speaking with several family members and friends, we have learned that we are not alone."

"This is Tammy May and I am writing a review for State Farm (Derek Bell) Insurance Agency in Branson, Missouri. I want to thank Cara Line who is an outstanding agent and human being. She helped us so much in getting our Insurance Policy reinstated. She is a keeper and we so enjoy working with her. She would get a 10 if it was offered. I would recommend anyone who needs insurance to go see her. Thank you again Cara for all of your hard work and keeping us informed. Tammy and Jerry May. I do not know why it is showing Tabethia Bratton at the top."

"Derek Bell and his staff are the most kind and attentive people I have ever dealt with throughout my years as a customer of different insurance companies. Erycka, Cara, and Jake have specifically been invaluable. If you value service and professionalism as well as the willingness to always answer questions, choose Derek Bell State Farm Insurance."

"You guys have been my agents for 6+ years, I love it! I wouldn't trade you for the world, super prompt and always helpful! Cara is my absolute favorite, she's very informative and always knows just how to help me out! Thank you guys for always being on the ball, especially when I'm not! You guys are seriosuly the best and thank you Cara for the hardwork you put in, it really shows!!"

"Insurance is expensive in this town, despite having a perfect driving record. But having someone as kind, sweet and caring as Ashley has been to me each time I call to make a payment, sure helps to make up for the expense of insuring a brand new vehicle. I also appreciate the reminders that are sent, as I often forget about the insurance payment! Thank you Ashley for all you have done and for always being so cheerful when I call!"